The Helmet Warehouse can not refund or exchange your purchase for:
- Incorrect choice of size, colour or style
- Have changed your mind
- Damage of the product by not following the instructions or misusing the product
- By Clicking the sales agreement I agree to purchase the Item I Selected
We do not ship to PO Box's ,Parcel Lockers etc
We only ship within Australia
Please ensure your delivery address is correct. A redirection fee incurs for any address change.
All Helmets pictured with a tint or iridium visor is for display purposes only. All Helmets come with a standard clear visor, unless the description states an additional free visor.
If a description states ETA: This means the item is currently out of stock. You a welcome to pre-order these items prior arrival. Please keep in mind they are an estimated time only and they may change depending if delivery shipments are delayed. You will be notified of updates on a regular basis.
Availability of Goods:
Items may be out of stock at time of placement of order. If this occurs a turnaround time will be 1-3 days to order items. If we experience any delays that are beyond our control due to nil stock, discontinued or shipping delays you will be notified immediately by phone or email. You will have a choice to wait for the product or a full refund will be processed immediately upon your request.
Pricing and description of Goods:
The Helmet Warehouse will not be held responsible or honour any pricing or product information that has been incorrectly put on the web.
If you have chosen the PAYPAL payment option, your order will be shipped to the registered PAYPAL address chosen in PAYPAL. The order will not be shipped to the address you submit on the tax invoice. Please ensure your delivery address is updated in PAYPAL.
ATTENTION CUSTOMERS: We are experiencing some current delays with dispatch between the 11th - 22nd December due to the high volume of orders being processed before the break coming up ahead. If an item is out of stock and needs to be transferred from another warehouse, this can take between 1-5 working days. You're welcome to call us on (02) 97902804 to check if stock is available, or must be ordered.