Sales Agreement - The Helmet Warehouse

Sales Agreement

By purchasing online The Helmet Warehouse website, I agree to the following Sales Agreement:


THE HELMET WAREHOUSE DO NOT ACCEPT THE FOLLOWING ITEMS FOR EXCHANGE OR REFUND:

  • Helmets
  • Electricals
  • Used Items
  • Clearance Items
  • Special Ordered Items* 10% restock fee incurs if The Helmet Warehouse has ordered your item in from the Importer.

VIEW OUR RETURNS POLICY HERE


RESTOCKING FEE ON EXCHANGES & RETURNS

There will be a restocking fee of 10% of the recommended retail plus postage and handling if The Helmet Warehouse has special ordered your item in from the importer that we have listed on the website, but do not carry in our warehouse as a stocked item. 


REDIRECTION FEE

It is crucial that your delivery address is correct. Please double check you have entered the correct address prior to submitting your order. A redirection fee from $40 minimum is charged for any change of address.


SECURITY VERIFICATION

If you have chosen the credit card eWAY payment option, The Helmet Warehouse will conduct a verification procedure prior to dispatching your order to verify that the customer making the online order is also the cardholder.


STOCK AVAILABILITY

If the item is out of stock and is required to be ordered in from the importer, your order status will be "awaiting stock" which can take between 1-3 business days for dispatch.
If we are unable to source the ordered item due to nil stock, discontinued or shipping delays from the importer, The Helmet Warehouse will notify you immediately via phone or email. The customer will have the choice to wait for the item or a full refund will be processed.


VISOR POLICY

All helmets listed on our website with a tint or coloured visor is for display purposes only. All helmets come standard with a clear visor, unless the description states otherwise.


PRICING POLICY

The Helmet Warehouse will not be held responsible or honour any pricing or product information that has been incorrectly put on the website. All prices, product information and specifications are correct to the best of our knowledge, provided by manufacturers. The Helmet Warehouse reserve the right to change specifications, product information and pricing at any time without notice. All pricing and transactions are in Australian dollars.